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The red indicator light is active by Service and Internet on my Experia Box V11

  • 5 maart 2024
  • 3 reacties
  • 146 keer bekeken

Hi, 

From yesterday I have problem with wi-fi. On modem I have red lamps by service and internet. What I have to do? 

 

Beste antwoord door bnh

If you already rebooted your modem and in case of fiber also your ONT, call customer service: 0800-0402

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3 reacties

bnh
Wijsgeer
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  • Wijsgeer
  • 2694 reacties
  • Antwoord
  • 5 maart 2024

If you already rebooted your modem and in case of fiber also your ONT, call customer service: 0800-0402


huistijger
Superuser
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  • Superuser
  • 14509 reacties
  • 5 maart 2024

Hoi @PatrycjaR 
The modem is now in Eco mode.
Then you have no Wifi
Hold the button on the side for 10 seconds or until the eco light goes off, and the eco mode is switched off again.
See image

 


bnh
Wijsgeer
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  • Wijsgeer
  • 2694 reacties
  • 5 maart 2024
huistijger schreef:

Hoi @PatrycjaR 
The modem is now in Eco mode.
Then you have no Wifi
Hold the button on the side for 10 seconds and the eco mode is switched off again.
See image

 

The modem is not in eco, eco lamp is off. Service and internet are red…