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Wifi does not work with HP laptops

  • March 3, 2023
  • 1 reactie
  • 79 keer bekeken
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Nieuwkomer

I have 3 HP laptops at home and none stay connected to the wi-fi, when i troubleshoot on the laptop it says there is no default gateway available. Every other device works fine. Wi-fi signals are all green its just an issue with the laptops because it is connected but with no internet.

Beste antwoord door Anonymous

Hello @Dipo7 

 

Do you have a Box 12 modem?

There are problems with certain networkcards like the Intel AX201, often solved by changing the Bandwidth to 80MHz.

See this page where to do that: https://www.kpn.com/service/actuele-wifiproblemen.htm

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

1 reactie

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  • Anonymous
  • Antwoord
  • March 3, 2023

Hello @Dipo7 

 

Do you have a Box 12 modem?

There are problems with certain networkcards like the Intel AX201, often solved by changing the Bandwidth to 80MHz.

See this page where to do that: https://www.kpn.com/service/actuele-wifiproblemen.htm

Bram van KPN

De Kennisbank

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