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Beantwoord

KPN Community doesn't work well with page translate in Google Chrome

  • 16 januari 2025
  • 5 reacties
  • 58 keer bekeken

Hi!

This website is hard to use for non-Dutch speaking people. It doesn’t have an english version, and page translate on this website is ruined by some scripts. I will attach a video to the next message

Beste antwoord door Jasper van KPN

Hi ​@krock21, I got a respnse from our partner. They can reproduce it, but they can't fix it. It's a result of an external source they use, which can't be edited. They are working on a different solution for the long term, but on a short term we'll have to deal with this as it is.

Bekijk origineel

5 reacties

  • Auteur
  • Topper
  • 20 reacties
  • 16 januari 2025

It is all over the website, not just this video

I use google chrome. OS doesn’t affect it

I wasn’t able to find how to upload a video here, so here is a link: https://streamable.com/tz0syk
Adding `https://streamable.com/e/tz0syk` with “Media toevoegen” says the service is not supported and I can’t upload a video file here


Jasper van KPN
Moderator
  • Moderator
  • 16148 reacties
  • 20 januari 2025

Hi ​@krock21,  the video's you shared aren't working anymore. The KPN website does have an English version: www.kpn.com/english

The community does not, but when you ask a question in English, you'll get a reply in English. I see you have multiple topics, where this is happening. 


  • Auteur
  • Topper
  • 20 reacties
  • 20 januari 2025

Here is an updated link:
https://files.catbox.moe/ftl3qi.mov

It should be available forever


Jasper van KPN
Moderator
  • Moderator
  • 16148 reacties
  • 21 januari 2025

I never tried typing a message after translating it that way, but that doesn't look right at all. For reading it is fine. But when typing, it gets out of shape. Litteraly. 

We don't have control over this ourself, so I'll send this to our partner who manages the platform. They'll take a look into this!


Jasper van KPN
Moderator
  • Moderator
  • 16148 reacties
  • Antwoord
  • 22 januari 2025

Hi ​@krock21, I got a respnse from our partner. They can reproduce it, but they can't fix it. It's a result of an external source they use, which can't be edited. They are working on a different solution for the long term, but on a short term we'll have to deal with this as it is.


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