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Can you please tell me when will I receive my first invoice?

  • April 25, 2023
  • 4 reacties
  • 84 keer bekeken
L
Nieuwkomer

Hello,

Can you please tell me when will I receive my first invoice? 
 

Yesterday I received this message:

”Beste klant, vandaag start uw nieuwe factuurmaand. Uw actuele bundelstand is beschikbaar op de MijnKPN app. Groet, KPN”

 

but invoice nowhere to be found.

 

I don’t wanna get to debt or anything, every advice counts. 
 

Thank you! 🙂

Beste antwoord door RBxx

The invoice normally appears in the MijnKPN app 3-4 days after the message you've received.
The amount due will be debited from your bankaccount one week later.

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

4 reacties

RBxx
Superuser
Forum|alt.badge.img+23
  • RBxx
  • Superuser
  • Antwoord
  • April 25, 2023

The invoice normally appears in the MijnKPN app 3-4 days after the message you've received.
The amount due will be debited from your bankaccount one week later.

Groeten, Ruud. Tevreden KPN klant (sinds 1993) | Glas 200Mbps (11-2023) | Nokia XGS-PON ONT | KPN Box 12 | 2x SuperWifi 2 | Lid Modem & Wifi Testpanel |
    RBxx
    Superuser
    Forum|alt.badge.img+23
    • RBxx
    • Superuser
    • April 30, 2023

    Hi @Lukinemi   Have you already received the invoice? It should be available in MijnKPN by now.

    Groeten, Ruud. Tevreden KPN klant (sinds 1993) | Glas 200Mbps (11-2023) | Nokia XGS-PON ONT | KPN Box 12 | 2x SuperWifi 2 | Lid Modem & Wifi Testpanel |
    L
    Nieuwkomer
    • Lukinemi
    • Auteur
    • Nieuwkomer
    • April 30, 2023

    Hi @Lukinemi   Have you already received the invoice? It should have been sent by now.

     

    Yes I did, but it was after almost one and half months which I understand now since it’s my first invoice and I started in the middle of the month but it’s the reason why it was concerning.

    Thank you for your help. :)

      RBxx
      Superuser
      Forum|alt.badge.img+23
      • RBxx
      • Superuser
      • April 30, 2023

      OK, that's clear. The first invoice often takes a bit longer.
      I had the same experience when I started my subscription last year. From now on, you will receive an invoice once a month on the same day.

      Glad I could help you.

      Groeten, Ruud. Tevreden KPN klant (sinds 1993) | Glas 200Mbps (11-2023) | Nokia XGS-PON ONT | KPN Box 12 | 2x SuperWifi 2 | Lid Modem & Wifi Testpanel |

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