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Haven't received my customer number to link subscription to MijnKPN

  • 7 november 2023
  • 1 reactie
  • 41 keer bekeken

Hello, 

Have recently switched from one isp to KPN, received my router last week and yesterday got a text message on my phone that my internet is working. Plugged everything in, internet is fine, but I can’t link my KPN product to my KPN ID, since I do not know what my client number is. The website states that it should be on my contract, but the contract I received when ordering the switch, doesn’t state any client number. 

What shall I do?

 

Dankjewel. 

Beste antwoord door Thomas van KPN

Hi @Supernaskov, welcome to our forum!
You don't need your customer number to link your subscription to your account on mijn.kpn.com 

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Thomas van KPN
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  • Moderator
  • 16428 reacties
  • Antwoord
  • 13 november 2023

Hi @Supernaskov, welcome to our forum!
You don't need your customer number to link your subscription to your account on mijn.kpn.com