Skip to main content
Vraag

How do I change my address? The house number is missing

  • December 11, 2023
  • 1 reactie
  • 21 keer bekeken

iwashi
Deelnemer
Forum|alt.badge.img

Dear support team
 

I found that my address is missing house number and I called 0800-0402, but it seems it’s Automatic Voice Recognition and I can’t reach to the staff. 
My Klantnummer is 9********* and I need to add A as addittional house number.
And also I tried to change Klantnummer 4*********’s billing address but it’s not updated.
Please advise me how to update, or which number I should call.

Klantnummer 4********* is the correct aaddress, just FYI.

Kind regards, Kenya
 

Admin: removed klantnummers for privacy

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

1 reactie

Bart van KPN
Wijsgeer
Forum|alt.badge.img+20
  • Oud Moderator
  • December 12, 2023

Hi @iwashi, toot bad your housenumber is missing. I can't change it for you. 

For mobile you can change it yourself via MijnKPN

For your fixed services, please report a move via the website.