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I haven't received my welcome gift

  • February 25, 2024
  • 1 reactie
  • 26 keer bekeken

Hello team. I chose a TV as a welcome gift along with the internet that I have connected since February 7th. Even though 2.5 weeks have passed, I have not received a cargo message yet. Can I know the reason?

Beste antwoord door Maja van KPN

Hi @Serhanural!

If you have any questions about the delivery of the welcome gift, please contact Sidekix, our partner that is responsible for sending the gifts. They can be reached on weekdays from 8 a.m. to 9 p.m. and on Saturdays from 10 a.m. to 4 p.m. on 088 6237 006 🙂

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

1 reactie

Maja van KPN
Moderator
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  • Moderator
  • Antwoord
  • February 27, 2024

Hi @Serhanural!

If you have any questions about the delivery of the welcome gift, please contact Sidekix, our partner that is responsible for sending the gifts. They can be reached on weekdays from 8 a.m. to 9 p.m. and on Saturdays from 10 a.m. to 4 p.m. on 088 6237 006 🙂