I would like to cancel my phone loan because i need mortgage

Hi ​@Kanaiya! Thanks for your message, and I completely understand the urgency of your situation.

You mentioned the timeline already: since the form was submitted on a Saturday, please keep in mind that our financial department doesn’t operate during the weekend. They process requests in order of receipt, so you can expect to receive the payment link by Tuesday at the latest.

This is an exception, but I’ll send you a private message with the next steps you can take once the full repayment of the device has been completed. 

Hopefully, everything will be settled before the deadline!

For others reading along:
If you're in a similar situation, make sure to fill out the early repayment form as soon as possible, complete the payment, and then contact us for the next steps. You can schedule a callback appointment with our customer service, and they will call you back at a time that suits you.