Hi @Akhreeti, welcome to our forum!
All available information about the latest inflation correction is in the links mentioned in this topic:

If you'd like to change your subscription you can do so in your MijnKPN or through our customer service on 0800-0402 or in a physical shop

Thanks Thomas for the details.

So KPN (may be like other companies) keep a fine print to do inflation correction if required.

Can you please explain that how an inflation correction is a percentage change over existing value where the total value to be  paid by an existing customer is higher than a new customer (and not talking about korting)!

I would assume under same inflation correction if the inflation has gone down I as consumer should also get my bill reduced (which I do not see the case) & new contract as on date for same speed in same location are cheaper than existing.

I fully understand companies need to safe guard themselves, but somehow don't feel the whole system is fair. It seems only in advantage of KPN & not consumer's!

Also, wrt change I was told I still need to uphold the contract until end or else pay all the pending charges until end to change. I also offered that can I end my contract & take a new contract from KPN this reducing my tarief to current market rate and that is also not allowed and no korting will be given as well then (and still breach of contract would be called out).

So IMO today's contract I signed with KPN states KPN can change or charge whatever they like under contract period once you sign contract and still offer new contract at lower rates to lure more customers! Somehow that is what is bothering me more than an inflation correction!

I understand your concern @Akhreeti  However, when you agreed to your contract, you also agreed to the Terms and Condition. These clearly state that KPN has the right to apply inflation correction once a year, without it impeding the terms and conditions of the contract. And thus upholding the contract.

It is possible that the inflation correction would mean a decrease of the monthly bill. However, as of late, inflation has only gone up and thus increasing the bills of both KPN and the customers.

It is also true that inflation correction is only applied to contracts that are over 3 months old. You are free to renew your contract in December to benefit of the same prices as new customer. You are also free to end your current contract by paying off all pending charges at onces and then get a new contract. Though, let it be known that discounts do not apply to renewed contracts.