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Installation was free, but it is billed on the invoice now

  • December 22, 2022
  • 1 reactie
  • 17 keer bekeken
A
Nieuwkomer

When i subscribed to KPN service for first time last month, it was an offer that the installation fee is free, However, I got surprised when I saw it in the invoice, could you please check and help?

Beste antwoord door Frenk van KPN

Welcome @AmmarAlhabib! Let us dive into this situation.

Could you fill in your forum profile as much as possible, including the last 3 digits of your bankaccount number under "Persoonlijke Opmerkingen”? 
Once you're done you can reply to my message. 🙂

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

1 reactie

Frenk van KPN
KPN medewerker
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  • Frenk van KPN
  • Moderator
  • Antwoord
  • December 24, 2022

Welcome @AmmarAlhabib! Let us dive into this situation.

Could you fill in your forum profile as much as possible, including the last 3 digits of your bankaccount number under "Persoonlijke Opmerkingen”? 
Once you're done you can reply to my message. 🙂

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