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I received a payment invoice by email from noreply@kpn.com althoug my internet is not installed and activated. I tried to ask installation several times before but very difficult to contact through phone, so gave up to install KPN long time ago. 

Call 08000402


Hi @Takehisa Nishida . Welcome to the forum.

Did you manage to fix this?


What kind of joke is this company they  tell you they will install on a date then ring up and cancel send a stupid box for internet not tv and never send a new connection date today I go to the shop as my phone does not ring 0800 numbers to cancel this joke and find a company that will connect me