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Good morning, I received an invoice on June 23 for which I paid on June 27 by traditional transfer from my bank. To this day, you have not recorded the payment, is there any way to contact the financial department or someone who will solve my problem

Hello @Jurand83 , please call tomorrow 0800 0402 and ask voor de department Collections.

 

Hello @Jurand83, when you have a question about a payment you can contact KPN by calling 0800-0402. The agents from the customer service can see what is going on with the money transfer, 

Hello!! I have a problem and it must be solved somehow!! they couldn't directly debit the payment for the subscription from my account, but I already paid the subscription directly to your online account in the ing account, I can also give you the proof from my account!

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