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Problem with payment: how can I contact the financial department?

  • July 2, 2023
  • 3 reacties
  • 129 keer bekeken
J
Nieuwkomer

Good morning, I received an invoice on June 23 for which I paid on June 27 by traditional transfer from my bank. To this day, you have not recorded the payment, is there any way to contact the financial department or someone who will solve my problem

Beste antwoord door Jeroen van KPN

Hello @Jurand83, when you have a question about a payment you can contact KPN by calling 0800-0402. The agents from the customer service can see what is going on with the money transfer, 

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    3 reacties

    A
    • Anonymous
    • July 2, 2023

    Hello @Jurand83 , please call tomorrow 0800 0402 and ask voor de department Collections.

     

      Jeroen van KPN
      Moderator
      Forum|alt.badge.img+22

      Hello @Jurand83, when you have a question about a payment you can contact KPN by calling 0800-0402. The agents from the customer service can see what is going on with the money transfer, 

      Blij met een antwoord? Geef een like! Is een bericht het beste antwoord op je vraag? Markeer het dan als oplossing.
      G
      Nieuwkomer
      • Gaby1234
      • Nieuwkomer
      • October 11, 2023

      Hello!! I have a problem and it must be solved somehow!! they couldn't directly debit the payment for the subscription from my account, but I already paid the subscription directly to your online account in the ing account, I can also give you the proof from my account!

      De Kennisbank

      Heb je vragen over diensten, producten of wil je weten hoe je modeminstellingen verandert? Vind het antwoord op de meest gestelde vragen in onze Kennisbank

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