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Beantwoord

Received a higher invoice for my internet subscription

  • jul. 11, 2023 10:22 a.m. UTC
  • 3 reacties
  • 98 keer bekeken

Kamila Cyranska
Deelnemer

Hi, I got higher invoices for the internet why

Beste antwoord door RBxx

Did you have a look at page 2 of your invoice? There you will find the specification of the items that produce the total amount. Compare that with the previous invoice(s) and look for the differences.

Maybe you had a discount for a limited period which has finished now?

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3 reacties

RBxx
Superuser
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  • Superuser
  • jul. 11, 2023 10:38 a.m. UTC

Hi @Kamila Cyranska 

How much did your invoice increase?

Starting this month KPN applies an inflation correction. This means that your subscription fee increases by 6.4% or a maximum of € 4.00

This was announced by KPN one month ago on your previous invoice.


Kamila Cyranska
Deelnemer

That month I had a bill of 69 e and in this 74 e and I always paid 49 e 


RBxx
Superuser
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  • Superuser
  • Antwoord
  • jul. 12, 2023 8:31 a.m. UTC

Did you have a look at page 2 of your invoice? There you will find the specification of the items that produce the total amount. Compare that with the previous invoice(s) and look for the differences.

Maybe you had a discount for a limited period which has finished now?