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Beantwoord

Received a higher invoice for my internet subscription

  • July 11, 2023
  • 3 reacties
  • 80 keer bekeken
Kamila Cyranska
Deelnemer

Hi, I got higher invoices for the internet why

Beste antwoord door RBxx

Did you have a look at page 2 of your invoice? There you will find the specification of the items that produce the total amount. Compare that with the previous invoice(s) and look for the differences.

Maybe you had a discount for a limited period which has finished now?

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    3 reacties

    RBxx
    Superuser
    Forum|alt.badge.img+23
    • RBxx
    • Superuser
    • July 11, 2023

    Hi @Kamila Cyranska 

    How much did your invoice increase?

    Starting this month KPN applies an inflation correction. This means that your subscription fee increases by 6.4% or a maximum of € 4.00

    This was announced by KPN one month ago on your previous invoice.

    Groeten, Ruud. Tevreden KPN klant (sinds 1993) | Glas 200Mbps (11-2023) | Nokia XGS-PON ONT | KPN Box 12 | 2x SuperWifi 2 | Lid Modem & Wifi Testpanel |
      Kamila Cyranska
      Deelnemer

      That month I had a bill of 69 e and in this 74 e and I always paid 49 e 

      RBxx
      Superuser
      Forum|alt.badge.img+23
      • RBxx
      • Superuser
      • Antwoord
      • July 12, 2023

      Did you have a look at page 2 of your invoice? There you will find the specification of the items that produce the total amount. Compare that with the previous invoice(s) and look for the differences.

      Maybe you had a discount for a limited period which has finished now?

      Groeten, Ruud. Tevreden KPN klant (sinds 1993) | Glas 200Mbps (11-2023) | Nokia XGS-PON ONT | KPN Box 12 | 2x SuperWifi 2 | Lid Modem & Wifi Testpanel |

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