Skip to main content
Beantwoord

Termination of contract due to emigration

  • February 16, 2024
  • 4 reacties
  • 48 keer bekeken
M
Nieuwkomer

I have left NL for good. My contract was supposed to end by 12 February 2024 but it seems that the contract got extended automatically. I am no longer in NL and no longer using the bundle. I tried calling from abroad but the automated replies are all in Dutch language. I asked my friend in the NL to help but I was told that the alternative is to write an email. May I know which email address I should use?

Beste antwoord door Alex van KPN

Hi @Meiyee, welcome on our community. 

The easiest way for you right now is to use the online form and treat this as a regular cancellation, no need to mention an emigration seeing as you no longer have a yearly contract. 

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

4 reacties

Noordzee
Superuser
Forum|alt.badge.img+32
  • Noordzee
  • Superuser
  • February 16, 2024

Hello @Meiyee ,

KPN don’t have an e-mailadres. You can also contact KPN by Facebook or X. 

Blij met een antwoord? Geef een like! Is een bericht het beste antwoord op je vraag? Markeer het dan als oplossing.
Alex van KPN
Moderator
Forum|alt.badge.img+27
  • Alex van KPN
  • Moderator
  • Antwoord
  • February 18, 2024

Hi @Meiyee, welcome on our community. 

The easiest way for you right now is to use the online form and treat this as a regular cancellation, no need to mention an emigration seeing as you no longer have a yearly contract. 

M
Nieuwkomer
  • Meiyee
  • Auteur
  • Nieuwkomer
  • March 18, 2024

I submitted the form on 16 February 2024, and got a confirmation email of receipt. However, it has been a month and my KPN subscription has not been terminated. What else can I do in this situation?

Alex van KPN
Moderator
Forum|alt.badge.img+27

I submitted the form on 16 February 2024, and got a confirmation email of receipt. However, it has been a month and my KPN subscription has not been terminated. What else can I do in this situation?

On it. I've sent you a private message. 

De Kennisbank

Heb je vragen over diensten, producten of wil je weten hoe je modeminstellingen verandert? Vind het antwoord op de meest gestelde vragen in onze Kennisbank

...

Community voorwaardenAccessibility statement