We hebben uw abonnement gedeeltelijk geblokkeerd melding

I received below email, but i can not expect which device on the issue?

Because i have 2 mobile but also i can not find what i spend much cost on it?

Who can check what it is? this info need to be more detail.

We hebben uw abonnement gedeeltelijk geblokkeerd

Dear Mr./Ms. ***,

We see that the consumption costs are higher than normal this month. Therefore, as a precaution, certain services have been closed off from your subscription. We do this to avoid an unexpected high bill.

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Hi @Billy Yang, usually you can still call our customer service (0800-0402) when you have been closed off. My colleagues can look into it and give you more detailed information. But I cannot see there were high costs made. Is this e-mail sent from an @ kpn.com e-mail adress? If not, it might be phishing.

Thanks for your checking.

i do not want to call for my time consuming.

so i will ignore it. Thanks !

noticed from @kpn.com

If it's from @ kpn.com, then it is legit. But i am still not sure what it is about. If you don't want to call us, that's fine of course. But it's possible that you cannot use your calls/data/text, because apparently we blocked it. If there is an issue, please do try to call our costumerservice.

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