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When does KPN stop my Ziggo connection?

  • November 23, 2023
  • 1 reactie
  • 35 keer bekeken

Hello. When my subscription with ziggo will be cancelled? I have already received an email from ziggo but my connection to KPN won't be done until January next year. Will I be without internet?

Beste antwoord door Anonymous

Hello @oscurius 

 

What does the email from Ziggo say?

If you have indicated that you want to use the ‘overstapservice’, a delay of 2 months is no problem.

Ziggo should remain active until the KPN connection is ready and working.
After the KPN connection is working KPN will inform Ziggo tthat they can end their internet connection.

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

1 reactie

  • Antwoord
  • November 25, 2023

Hello @oscurius 

 

What does the email from Ziggo say?

If you have indicated that you want to use the ‘overstapservice’, a delay of 2 months is no problem.

Ziggo should remain active until the KPN connection is ready and working.
After the KPN connection is working KPN will inform Ziggo tthat they can end their internet connection.