In my subscription there is a Philips TV as a welcome gift. My subscription has started from May 23rd but I didn't receive welcome gift yet. How can I follow up it?
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WelcomeÂ
Usually the gift will be delivered 2 weeks after the subscription has been activated. Since this activation has been done 2 weeks ago (as of June 6th), you will receive a shipping notification shortly.
As far as I've noticed, delivery may take a little longer due to it's success. If you really want to be sure that everything is in order with the free TV gift, I recommend that you enter your details in your KPN Forum Profile. In that case, a moderator (KPN Employee) may want to check whether everything has been handled properly.
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