Skip to main content

Hi,

I have ordered my KPN Tv & Internet package a few weeks ago. Today we waited all day for the engineer, who did not arrive. Then we get a message saying we were not home and the engineer left a note - clearly not the case. Now we cannot get an appointment for another 2 weeks. 

 

Furthermore, we are trying to find an isra connection but have searched high and low and only have cable points? 

Please help?

Hi @LBP,  welcome. That doesn't sound like a good start. I probably can't plan the expedite the appointment, but I would like to see if I can be of help. Could you fill in your profile?

The engineer will search for the IS/RA, but I hope the previous occupants didn't destroy it in renovation or something. 

De Kennisbank

Heb je vragen over diensten, producten of wil je weten hoe je modeminstellingen verandert? Vind het antwoord op de meest gestelde vragen in onze Kennisbank

...

Community voorwaarden