Beantwoord

Fiber optic box isn't installed in my apartment, can't install my modem

Forum|Forum|3 years ago
November 4, 2022
26 reacties
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Dmitrii
Topper

Hi,

I just moved into a new apartment. I arranged an Internet contract with KPN and on the website was mentioned that I will have a fiber optic connection and only have to install the modem.

The problem is that I don't have a fiber optic box, only the orange cable in my meter cupboard, I suppose this is a fiber optic cable and it’s not connected to anything. The question is what additional equipment is required and how to get it?

Photo attached.

Beste antwoord door Dmitrii

Hi!
Recently I did get an internet connection. KPN Netwerk contacted me and set up a meeting; after so many months of waiting I was thinking that no one will show up 😅; however, the technician came on time on the agreed date and spent 20 minutes just plugging the box and left, the internet started to work at the same moment.

So, in the end, it took 4 months to connect my apartment but I’m glad that this issue has been resolved.

Want to thank you @Bram_ , for helping and assisting with the problem.