Beantwoord

I switched to KPN: how can I connect my modem?

2 jaar geleden
29 november 2022
4 reacties
151 keer bekeken

N

new modem
Nieuwkomer
1 reactie

I had a Ziggo internet subscription so the old modem has a normal cable input

When I changed the internet to KPN ,They sent me a new modem ( box 12 ) that does not fit the cable input to the wall

This image is of the old cable income

Can someone help me

Beste antwoord door Remco van KPN

Hi @new modem! Welcome and thank you for joining KPN! I can understand the confusion but we use a different and separate connection than Ziggo. There should be another socket somewhere in your house. If you look on the page: Waar zit je aansluitpunt van KPN you can find a couple of examples. If you can't locate the connection point you can always contact us free of charge on 0800-0402 and my will then schedule an appointment for a mechanic.

Bekijk origineel

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een nieuw topic.

+15

Remco van KPN
Moderator
6846 reacties
Antwoord
2 jaar geleden
29 november 2022

Hi @new modem! Welcome and thank you for joining KPN! I can understand the confusion but we use a different and separate connection than Ziggo. There should be another socket somewhere in your house. If you look on the page: Waar zit je aansluitpunt van KPN you can find a couple of examples. If you can't locate the connection point you can always contact us free of charge on 0800-0402 and my will then schedule an appointment for a mechanic.

Nick Cave - "And the stars will explode in the sky. But they don't, do they? The stars have their moment, then they die"

N