Hi.
I want to end the subscription for my home internet connection, but keep the mobile subscription. I’ll move out with a new rommate that already has an internet connection, so I need to cancel my current contract.
How can I do this?
Hi.
I want to end the subscription for my home internet connection, but keep the mobile subscription. I’ll move out with a new rommate that already has an internet connection, so I need to cancel my current contract.
How can I do this?
First check the conditions: are you in a situation where you can cancel each month? then it is easy.
In case you have a contracted time until the 12 months, you have to pay the remaining sum, or hope the KPN will be kind and accept the moving house and living together with someone else as valid reason for cancelling.
Call https://www.kpn.com/service/administratie/opzeggen.htm
of cancel via the online form
First check the conditions: are you in a situation where you can cancel each month? then it is easy.
In case you have a contracted time until the 12 months, you have to pay the remaining sum, or hope the KPN will be kind and accept the moving house and living together with someone else as valid reason for cancelling.
Call https://www.kpn.com/service/administratie/opzeggen.htm
of cancel via the online form
Thanks for the info.
Sadly, the employee that made the contract never informed me of the possibility of making a contract that could be canceled on a montly basis. In fact, I’ve experienced many issues with this particular connection, so I guess this is just another one for the list.
after twelve months of subscription, it automatically falls back to a monthly subscription
after twelve months of subscription, it automatically falls back to a monthly subscription
So, in the meantime I need to pay for a subscription I won't be using? That's 6 months of paying for a service I don't need.
Hello.
I'm moving out from my current place and I won't be using the house internet anymore. I have a bundle of house internet + mobile data, so I'd like to cancel the house internet and only keep the mobile data.
The place I'm moving out, doesn't have KPN as their internet provider, so I'd like to know how I can end the house internet contract without losing the other one.
I've had many, many issues with my current house connection. Currently, I'm not even using the wifi connection, as it has been down for a day. So I really don't see the use in keeping a service that has been this bad.
Please, help me sort this out.
Admin: merged with your excisting topic
It is in the contract and general conditions, all providers work like this.
there are some exceptions, you should negotiate if these are applicable.
Hi
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