Internet doesn't work on new adress

Forum|Forum|4 years ago
July 31, 2021
2 reacties
46 keer bekeken

Intrnnet
Nieuwkomer

Hello, I just moved and today I'm trying to connect the modem, but I don't have a connection, no DSL LED is on the modem, I live at *****************

*Admin: We remove your address because of privacy reasons

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I

Intrnnet
Auteur
Nieuwkomer
Forum|Forum|4 years ago
July 31, 2021

Hello, I just moved and today I'm trying to connect the modem, but I don't have a connection, no DSL LED is on the modem, I live at ******************

is the connection to this address enabled?

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+17

Lisa
Oud moderator
Forum|Forum|4 years ago
July 31, 2021

Hello @Intrnnet! Welcome to our KPN Forum :innocent: . Did you receive a subscription? Here you can find the connection date.
I can also take a look in our system. To do this, I need your subscription details. Can you fill in your subscription details in your profile ? Postal code, house number, customer number and the last 3-digits of the bank account number. You can enter the last 3-digits of your bank number in ‘Persoonlijke Opmerkingen’.

Let me know when you updated your profile by writing a reply here. Then I get a notification.

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