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Moving on the 17th of October, mechanic comes on the 20th, can this be sooner?

  • October 9, 2022
  • 1 reactie
  • 8 keer bekeken

I am moving on 17th of October and system gave techican visit for my internet move to 20th october. I am working from home so 3 days without internet is a big problem for me. Can you please reschedule my appointment on 18th of October. From web it is not possible to change. Thank You

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1 reactie

Jan van KPN
Moderator
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  • Moderator
  • October 12, 2022

Hello @Cagdas and welcome here :)

In general it's not possible to reschedule an appointment to an earlier date because the mechanic is usually plannend on the same day your signal will become active. Of course I would like to take a look for you to see if there is anything possible but I'm afraid I will have to disappoint you :( If you fill in your forumprofile I can have a look for you! Can you give me a sign when you filled in your profile? Thanks in advance.