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Hello, 

I have had problems with the internet connection since the morning. I have tried the diagnostics online and it says that there is a malfunction in the KPN network. I have tried the unplugging and resetting the router but it has now worked as well. Can you help?

Best,

It's been a few days since you posted your question here, ​@B.Rogiers. Had the issue been resolved yet? If not, I'd advise you to make a phonecall appointment. We will then give you a call at a moment of your choosing. My colleagues will be able to help you further.


Service guy has been here, we were not connected the right way to the KPN services. Issue is solved.

kind regards,

Brecht


Glad to hear your internet is working now. :)


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