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Red Alarm light on Fiber Optic Box

  • November 3, 2023
  • 2 reacties
  • 292 keer bekeken
K
Nieuwkomer

Hi!

I got a new KPN connection recently. After I finished installing the modem, Fiber Optic box. I noticed the red LED light next to Alarm and the green LED light for connection is off. 

I tried restarting it a couple of times but nothing is working. The green LED light on the modem for the internet is blinking.

 

Can someone please suggest what can be done to fix this?

Beste antwoord door Anonymous

Hello @KMat 

 

Did you get a message that your internet connection should be working?

If not wait for that.

Else call the customer service 0800-0402 so they can look into the problem and schedule a mechanic if necessary.

    Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

    2 reacties

    A
    • Anonymous
    • Antwoord
    • November 3, 2023

    Hello @KMat 

     

    Did you get a message that your internet connection should be working?

    If not wait for that.

    Else call the customer service 0800-0402 so they can look into the problem and schedule a mechanic if necessary.

    Remco van KPN
    K
    Remco van KPN
    Moderator
    Forum|alt.badge.img+16

    Hi Kmat! Did you manage to resolve this issue? Otherwise I would also advise to contact 0800-0402 and schedule an appoint with a installation mechanic.

    De Kennisbank

    Heb je vragen over diensten, producten of wil je weten hoe je modeminstellingen verandert? Vind het antwoord op de meest gestelde vragen in onze Kennisbank

    ...

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