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IBAN won't update after changing though MijnKPN

  • July 29, 2022
  • 2 reacties
  • 37 keer bekeken
N
Nieuwkomer

Hello, I am trying to change my IBAN, but every time I change it and I save and refresh the page, the old IBAN is still there. How can you help me fix this issue, without having to call you via phone? Thanks!!

Beste antwoord door Noordzee

Hallo @NatasaBarac ,

If you don't want to call 0800-0402? 

Then is the only possibility that you visit a KPN shop in the city. And take your ID and your bankcard with you.

https://www.kpn.com/w3/vind-een-winkel/

 

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2 reacties

Noordzee
Superuser
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  • Noordzee
  • Superuser
  • Antwoord
  • July 29, 2022

Hallo @NatasaBarac ,

If you don't want to call 0800-0402? 

Then is the only possibility that you visit a KPN shop in the city. And take your ID and your bankcard with you.

https://www.kpn.com/w3/vind-een-winkel/

 

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    Jasper van KPN
    Moderator

    Hi @NatasaBarac, welcome to our forum. It is strange that the IBAN doesn't change when you change it. It still hasn't changed yet? It might have changed with a delay. If it hasn't the options Noordzee mentioned are the best ways to do this. Have you tried one of those?

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