hi,
I lost my KPN sim card during my exchange period. I only can come back NL on December, But this number is super important for me to receive messages and login account. I am wondering if its possible to request a new sim card sent to my home address and i will ask my friend to help me to sent it to me later.
Super thanks for your help!
Hello
Please enter your customer number(s) and postal code and house number and telephone number in your forum profile, which is only visible to KPN and to you, so that you can be helped more quickly.
So don't post here, but in the link that you can click.
The waiting time on the forum is about 5 days
But a phone call is faster
You can call the customer service with the toll-free number of KPN 0800 0402 Available on: Mon-Fri between 08:00 - 18:00, Sat. 08:00 - 17:00.
Closed on Sundays and public holidays
Hello
I saw that you already had contact with our customer service and that a new sim card has already been sent to your home address. If there's anything else I can do from here, please let me know!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.