Skip to main content
Beantwoord

Is calling KPN Costumer Support free of charge?

  • feb. 21, 2024 4:00 a.m. UTC
  • 3 reacties
  • 121 keer bekeken
Nieuwkomer

Hello, I am right now outside the EU and I would need the help of KPN. I tried the online chat already, but they only offer bots, and no employees. I wanted to ask, does anyone know if calling +316120120 (KPN service number) is free of charge from outside the EU?

Beste antwoord door RBxx

No @Kata03 , calling +316 1200 1200 is not free of charge from outside the EU.

The chat is only a digital assistent indeed, no employees. Alternative is Facebook or X.

Bekijk origineel
Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

3 reacties

RBxx
Superuser
Forum|alt.badge.img+23
  • RBxx
  • Superuser
  • Antwoord
  • feb. 21, 2024 7:29 a.m. UTC

No @Kata03 , calling +316 1200 1200 is not free of charge from outside the EU.

The chat is only a digital assistent indeed, no employees. Alternative is Facebook or X.

Groeten, Ruud. Tevreden KPN klant (sinds 1993) | Glas 200Mbps (11-2023) | Nokia XGS-PON ONT | KPN Box 12 | 2x SuperWifi 2 | Lid Modem & Wifi Testpanel |
    Hoopvol
    Wijsgeer
    Forum|alt.badge.img+10
    • Hoopvol
    • Wijsgeer
    • feb. 21, 2024 7:30 a.m. UTC

    @Kata03 it’s not free of charge. By the way the number is +31612001200. 

    Lachen is gezond
      Nieuwkomer
      • Kata03
      • Auteur
      • Nieuwkomer
      • feb. 21, 2024 11:08 a.m. UTC

      No @Kata03 , calling +316 1200 1200 is not free of charge from outside the EU.

      The chat is only a digital assistent indeed, no employees. Alternative is Facebook or X.

      Thank you very much! I’ll try Facebook or X then!

        De Kennisbank

        Heb je vragen over diensten, producten of wil je weten hoe je modeminstellingen verandert? Vind het antwoord op de meest gestelde vragen in onze Kennisbank

        ...

        Community voorwaardenAccessibility statement