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Hello,

I’m trying to call to customer service by 0800-0402 or 1200, and after it says that the call is being recorded for better service (on Dutch of course), then the call is ended.

How can I reach an operator to talk (about new subscription plan ) ?

Hi @Mar_ina! If you’re in The Netherlands, 0800-0402 should work. If you’re abroad, we’re available through +316 1200 1200. Could you check to see if that works? 

You can reach us between 8:00 - 18:00 on business days and between 8:00 - 17:00 on Saturdays. Hopefully you'll be able to get in touch with us this way!


Ah yes, issue was with my phone. All calls ended in 10 sec 😅
restart, and now I can call.

Thanks.


Haha, good! Glad you found the solution. You’re welcome!


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