Beantwoord

Nummer van de klantenservice werkt niet

2 jaar geleden
aug. 20, 2024 2:09 p.m. UTC
3 reacties
131 keer bekeken

Mar_ina
Nieuwkomer

Hello,

I’m trying to call to customer service by 0800-0402 or 1200, and after it says that the call is being recorded for better service (on Dutch of course), then the call is ended.

How can I reach an operator to talk (about new subscription plan ) ?

Beste antwoord door Sanne van KPN

Hi @Mar_ina! If you’re in The Netherlands, 0800-0402 should work. If you’re abroad, we’re available through +316 1200 1200. Could you check to see if that works?

You can reach us between 8:00 - 18:00 on business days and between 8:00 - 17:00 on Saturdays. Hopefully you'll be able to get in touch with us this way!

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+20

Sanne van KPN
Moderator
Antwoord
2 jaar geleden
aug. 21, 2024 2:48 p.m. UTC

Hi @Mar_ina! If you’re in The Netherlands, 0800-0402 should work. If you’re abroad, we’re available through +316 1200 1200. Could you check to see if that works?

You can reach us between 8:00 - 18:00 on business days and between 8:00 - 17:00 on Saturdays. Hopefully you'll be able to get in touch with us this way!

"There's some good in this world, Mister Frodo, and it's worth fighting for." - Samwise Gamgee

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Mar_ina
Auteur
Nieuwkomer
2 jaar geleden
aug. 22, 2024 10:38 a.m. UTC

Ah yes, issue was with my phone. All calls ended in 10 sec 😅
restart, and now I can call.

Thanks.

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+20

Sanne van KPN
Moderator
2 jaar geleden
aug. 22, 2024 1:06 p.m. UTC

Haha, good! Glad you found the solution. You’re welcome!

"There's some good in this world, Mister Frodo, and it's worth fighting for." - Samwise Gamgee

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