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Beantwoord

Replace old KPN phone subscription to a new one

  • March 16, 2025
  • 4 reacties
  • 103 keer bekeken
Nieuwkomer

Hello, 

I have a phone and sim subscription started January last year. Now I wanted to sell my old phone and buy a new one and add it to my subscription from kpn as well. Is that an option? If yes then how the process goes? 

Beste antwoord door Anonymous

With genuine I mean that it has to sim-only from the start of the subscription, so without a phone.

You can get a new subscription 4 months (120 days) before your contract ends and then you can order a new phone with it.

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    4 reacties

    • Anonymous
    • March 17, 2025

    Hello ​@Yiumna 

     

    That’s only possible if you have a genuine sim-only subscription.

     

    Nieuwkomer
    • Yiumna
    • Auteur
    • Nieuwkomer
    • March 17, 2025

    What do you mean by genuine sim- only subscription? Does this mean once my phone installments are over I can do the swap and get a new phone subscription? 

    • Anonymous
    • Antwoord
    • March 17, 2025

    With genuine I mean that it has to sim-only from the start of the subscription, so without a phone.

    You can get a new subscription 4 months (120 days) before your contract ends and then you can order a new phone with it.

      Thomas van KPN
      Moderator
      Forum|alt.badge.img+24

      Hi ​@Yiumna, welcome to our community! I see GeSp already basically answered your questions! 120 days before the end of your current contract you can renew with a new phone!

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