I have a new subscription on my work device, unfortunately the sim (even if I bought it at a kpn store) is not activated. when I try to activate it online it says that the combination of mobile number and pin is not correct.
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Hi Giaco, welcome! Apologies for my late response. Are you sure the simcard isn't activated yet? Or is it possible that you use the wrong pin? Please update your forumprofile with your zipcode + house number and 06-number. Could you also send me a personal message with the simcard number you are using?
Edit: if it's a business subscription, please ask your question on our business forum
Edit: if it's a business subscription, please ask your question on our business forum
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