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Beantwoord

SIM card is already active, but can't call or internet.

  • May 16, 2023
  • 3 reacties
  • 30 keer bekeken

Sim card is already active, but I can't call. My contract is not active. 

With contract end phone was also ordered transfer number. But after canceled transfer. But my contract not start with new number from KPN.

Beste antwoord door Maja van KPN

Hi @Playmen36,

Is see your request for ‘nummerbehoud’ has been cancelled by you, is that correct? Your ‘new’ KPN number, should be working right now, i can see you've been using data the past few days. To me it seems that everything is ok now 😊

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

3 reacties

Maja van KPN
Moderator
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  • Moderator
  • Antwoord
  • May 19, 2023

Hi @Playmen36,

Is see your request for ‘nummerbehoud’ has been cancelled by you, is that correct? Your ‘new’ KPN number, should be working right now, i can see you've been using data the past few days. To me it seems that everything is ok now 😊


  • Auteur
  • Nieuwkomer
  • May 19, 2023

Hi. Now it's all ready works! Thanks for help.


Maja van KPN
Moderator
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Ah that's perfect, thanks for letting me know it's ok now!