Hi @MrNigel, welcome on our forum.
So if I inderstand correctly nobody from the UK can send and deliver sms messages to your KPN number? Are they using the correct number with the Dutch +31 prefix? For exaample +31612345678.
Hi .. Yes I done all the obvious checks i.e +31
(Im an ex Telco Engineer)
I got throught to your KPN Tech guys. (spoke to them this morning).
Its only SMS coming from 02 Network in the UK that are not reaching me but I can send to them OK.
SMS message from other UK Networks (Vodafone, EE) are working fine.
The problem has ony started since last month …
Your Tech guys confirmed its a problem in O2 as they are not seeing the messages inbound ..They looks at the logs , events , etc
Anyway it seems that I have to get someone (my friend) in UK to raise a problem ticket with 02 as I do not hve account with them..
Thanks