Hi, I recently bought a phone from mobiel.nl and I indicated that I want to keep my current lebara phone number.

However, I did not receive any emails, mails or messages informing me at what date the transfer would eventually happen. 

Instead, KPN has sent me a simcard with a new number and when I linke the simcard to MyKPN I realized that this simcard is a subscription of two years with 12 GB of monthly internet. However, I requested a subscription of 15 GB in mobiel.nl.

What should I do now to understand when will my current lebara number be transferred and to get the correct subscription I have chosen?