Hello,
unfortunately after a power failure the modem stopped working, it keeps restarting itself which is why the internet doesn't work. I have KPN box 12. what could be the cause of this problem and how to fix it.
Hello,
unfortunately after a power failure the modem stopped working, it keeps restarting itself which is why the internet doesn't work. I have KPN box 12. what could be the cause of this problem and how to fix it.
Beste antwoord door PeterG
This is a malfunction for which you best call. This can be done 24/7 with a malfunction. The VRS understands English.
The free of charge number is 0800-0402 ( <- tab on mobile to call)
Malfunction 24/7
Other:
monday - friday 08:00 tot 18:00 uur
saturday 08:00 tot 17:00 uur
sundays and holidays closed
Or let kpn call you back.
Have you tried to turn the modem off for 3 minutes en then on? With the white (press) button on the rear.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.