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Beantwoord

Constantly receiving e-mails to return my modem

  • September 14, 2023
  • 2 reacties
  • 75 keer bekeken

Dear KPN you’re constantly sending me emails to return my modem - I have nothing to return as I only have one modem in my household plus a thingy attached to the wall for the fiber net.

you sent me a box for return - previously a few months ago when you sent me another modem, I already did sent it back.

 

kindly stopp sending me emails and packages asking for a return of apparatus or else how am I going to use the ethernet and wifi?

Beste antwoord door Maja van KPN

Hi @Matin R, it seems like it wasn’t processed correctly when you returned your previous modem. Can you please update your profiel and give me a heads up if you’ve done so? I'd like to give it a try and end the emails!

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2 reacties

Maja van KPN
Moderator
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  • Moderator
  • Antwoord
  • September 19, 2023

Hi @Matin R, it seems like it wasn’t processed correctly when you returned your previous modem. Can you please update your profiel and give me a heads up if you’ve done so? I'd like to give it a try and end the emails!


Maja van KPN
Moderator
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I haven’t heard from you again, so I’m assuming don’t need any more assistance. If you have any other question, please let me know!