Fiberglass connection box broken

Hi, I changed my internet provider from Ziggo to KPN to use fiber. However, the fiberglass connection box is broken. Is there any chance for me to fix it?

Because when I was arranging the subscription, I was promised to have mechanic at my place to fix the connection box next week(23rd or 24th of December) but the appointment has been arranged on 9th of January now.

If there is a way to fix it by myself, I would like to try to not wait 20 days without internet.

Thank you.

Bladzijde 1 / 1

Welcome to the community @ACakir, and welcome to KPN. That fiber box does not look good, there is a lot missing. Maybe it's outside of the photo, but there needs to be box on there with the fiber inside of it. You can't fix that yourself, an engineer is recuired for that.

If you have a KPN mobile subscription, you can call us (make a callback appointment) to see if they can add temporary data to your mobile plan so you can use that while waiting for the engineer.

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