Hi @sorinb 

Questions such as these can be resolved quickly by telephone. +316 1200 1200 is available from abroad. But that is of course less convenient when it comes to activating a SIM card. In that case, one of the social media channels (Facebook / X) is a better option. The forum is less suitable for this because it can take a day or so before KPN gets to your message.

Hi @sorinb, would you please fill in your mobile number in your profile? Let me know when it's done. 

Hi @Alex van KPN , I’ve added it, hope in the right section. Please let me know otherwise. Thanks a lot! s

Well done. Is it working now? 

Yes, it’s working, thanks a lot for the prompt reaction! Have a good afternoon! 

Best,

sorin

All the best!