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How can I activate my SIM card when I'm not in the Netherlands?

  • August 18, 2025
  • 6 reacties
  • 118 keer bekeken

Lakers24
Nieuwkomer
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Good day, I bought your SIM card but I can’t activate it. i’m not in the Netherlands. How do I do this ? Help please:)

 

Admin: merged topics and removed private info

Beste antwoord door Alexandra van KPN

Hi ​@Lakers24, thanks to ​@RBxx's message, I just activated your simcard 😊 You may need to restart your phone, then it should work.

6 reacties

RBxx
Superuser
Forum|alt.badge.img+23
  • Superuser
  • August 18, 2025

Good day ​@Lakers24 

You can only activate this yourself when you are in the Netherlands, connected to the KPN network.

However, a KPN employee can do this for you remotely.

Place your 06-number and SIM card number (ICCID) in your community profile . Use the field "Persoonlijke opmerkingen" and save your input by pressing "Sla wijzigingen op".

Report here when you've done this, then I'll bring your question to the attention of the KPN moderators.


Lakers24
Nieuwkomer
Forum|alt.badge.img
  • Auteur
  • Nieuwkomer
  • August 18, 2025

I did what you said. What’s next?


RBxx
Superuser
Forum|alt.badge.img+23
  • Superuser
  • August 18, 2025

I have sent a message to the moderators. Hope they can activate your prepaid SIM soon.


Lakers24
Nieuwkomer
Forum|alt.badge.img
  • Auteur
  • Nieuwkomer
  • August 18, 2025

Thank you 🤝


Alexandra van KPN
Moderator
Forum|alt.badge.img+21

Hi ​@Lakers24, thanks to ​@RBxx's message, I just activated your simcard 😊 You may need to restart your phone, then it should work.


Lakers24
Nieuwkomer
Forum|alt.badge.img
  • Auteur
  • Nieuwkomer
  • August 18, 2025

Hi ​@Lakers24, thanks to ​@RBxx's message, I just activated your simcard 😊 You may need to restart your phone, then it should work.

Thank you :)