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How can I activate prepaid outside the Netherlands

  • May 18, 2025
  • 8 reacties
  • 149 keer bekeken

I came to Amsterdam to receive my prepaid sim and was not told I had to activate it there before leaving The Netherlands. Now I am in Frankfurt and am having issues activating it from here. I will be back to live in The Netherlands in 1 month but I want to activate it now and set my phone up before coming to the Netherlands again. Please help!

Beste antwoord door Jeroen van KPN

Hello ​@Sim2025, your prepaid has been activated. It might be needed to restart your phone. 

8 reacties

RBxx
Superuser
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  • Superuser
  • May 18, 2025

Hi ​@Sim2025 

Indeed, you can only activate this yourself when you are in the Netherlands, connected to the KPN network.

However, a KPN employee can do this for you remotely.

Place your 06-number and SIM card number (ICCID) in your community profile . Use the field "Persoonlijke opmerkingen" and save your input by pressing "Sla wijzigingen op".

Report here when you've done this, then I'll bring your question to the attention of the KPN moderators.


  • Auteur
  • Nieuwkomer
  • May 18, 2025

Hi! I really appreciate your help. I just filled out my SIM card number and phone number in my profile. If you could kindly inform a KPN moderator, that would be great, thank you!


RBxx
Superuser
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  • Superuser
  • May 18, 2025

I have sent them a message ​@Sim2025 


Jeroen van KPN
Moderator
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Hello ​@Sim2025, your prepaid has been activated. It might be needed to restart your phone. 


  • Auteur
  • Nieuwkomer
  • May 19, 2025

Thank you so much! I really appreciate your help.


  • Nieuwkomer
  • August 10, 2025

Hello,

I am in Belgium and have the same question.

My 06 mobile Numbers  and SIM number are in my profile details. Van someone please activate the Sim Card for me?

Thanks, Benjamin


RBxx
Superuser
Forum|alt.badge.img+23
  • Superuser
  • August 10, 2025

Hi ​@BenjaminVO , I have sent the moderators a message for your SIM card ​as well.


Jeroen van KPN
Moderator
Forum|alt.badge.img+22

Hello ​@BenjaminVO, your prepaid has been activated. Just to be sure, restart your phone.Â