Hi @Humaizi Yahya, welcome to our forum!
Our unlimited bundle is capped at 128kb/s. Am I correct in assuming you've had this bundle and then purchased a faster bundle?
 

Only one bundle can be active at any time, the second bundle won't be activated I'm afraid.
Upgrading your speed while the 128kb/s bundle is still active is technically not possible and we can't disable the unlimited bundle before it's end date either.
I can however reimburse you for that bundle.
Could you add your phone number and simcard number to your profile and let me know?

Hi, 

Thanks for the clarification. The bundle comes together when I purchased the sim card. 

I have updated the profile with my phone no.

Thanks! I'm not sure how but it seems the unlimited bundle was already active on this simcard.
I'm afraid I can't take it off but it will end on 03-10-2021. After that you can take a faster bundle again.
I have reimbursed you for the Alles-in-1-instap bundle. This will be added in beltegoed to your number.