Antwoord

Sim card activation not working prepaid

Forum|Forum|4 years ago
January 13, 2021
5 reacties
131 keer bekeken

George212
Nieuwkomer

Hello,

I have bought yesterday a kpn sim card, installed it in the mobile phone, and installed the prepaid app.

Setup the number there and it says I am going to receive a message saying the card is activated, but it never receives it.

Can you help me with this?

Thanks

Beste antwoord door Shyrin van KPN

I have activated the simcard. If you turn your phone off and on, you should be able to use it: can you confirm this?

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

+18

Shyrin van KPN
Community Manager
Forum|Forum|4 years ago
January 13, 2021

Hi @George212! Welcome! I’m sorry to hear that your simcard isn't activated yet. Can you please fill in your profile, the mobile number and simcard number? With this information we can check the status. Please give a sign here, when you have added the required information, thank you!