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Hi!

I haven’t topped up my sim for over 6 months. I’m wondering if I can still use if I top it up. And also I’d like to find out if I can use my bundles in Germany such as internet and call services. Can you please let me know?


Admin: topic verplaatst naar juiste board + titel aangevuld i.v.m. vindbaarheid

Hi @enes1, welcome to our forum! You can top up your prepaid online through https://www.kpn.com/prepaid/opwaarderen.htm.
Keep in mind a prepaid subscription will automatically be suspended and terminated if it has not been used for 9 months.
You can use all of our services as well in germany or any european country! More info on that here: https://www.kpn.com/prepaid/buitenland.htm


Hi! Thanks for your reply. I have just purchased a bundle. Does it count as top up or do I have to top up let’s say 5€ or something?

Many thanks!


Purchasing a bundle should count as a top-up or usage as well so your subscription should remain active!