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Ik heb dit probleem ~9 keer in de laatste drie weken gehad. De DSL-verbinding wordt verbroken, en het duurt een aantal minuten totdat hij weer vebonden is.

Ik heb een Fritz!Box 7590 (maar ik had dit probleem ook bij de Fritz!Box 7360v2).

Dit zijn de verbindingsinstellingen:

(Volgens mij had ik deze probleme bij XS4ALL niet, of tenminste niet zo vaak, maar ik weet het niet meer zeker.):

 

 

System > Event Log > Internet:

 

 

27.09.24 15:55:08 IPv6 prefix obtained successfully. New prefix: ...
27.09.24 15:55:08 IPv6 internet connection established successfully. IP address: ...
27.09.24 15:55:07 Internet connection established successfully. IP address: \1..., DNS server: 195.... and 195...., gateway: 195...., broadband PoP: 195....
27.09.24 15:55:03 DSL is available (DSL synchronized with 102333/33031 kbit/s).
27.09.24 15:53:10 DSL synchronization starting (training).
27.09.24 15:52:53 Timeout during PPP negotiation.
27.09.24 15:52:52 IPv6 internet connection was cleared; prefix no longer valid.
27.09.24 15:52:52 Internet connection cleared.
27.09.24 15:52:48 DSL not responding (no DSL synchronization).
26.09.24 21:43:46 The DSL data rate has been adapted. Further dynamic adaptations will be performed automatically (without specification).
26.09.24 18:50:07 IPv6 prefix obtained successfully. New prefix: ...
26.09.24 18:50:07 IPv6 internet connection established successfully. IP address: ...
26.09.24 18:50:05 Internet connection established successfully. IP address: 84...., DNS server: 195.... and 195...., gateway: 195...., broadband PoP: 195....
26.09.24 18:50:02 DSL is available (DSL synchronized with 102440/33031 kbit/s).
26.09.24 18:48:09 DSL synchronization starting (training).
26.09.24 18:47:52 Timeout during PPP negotiation.
26.09.24 18:47:52 IPv6 internet connection was cleared; prefix no longer valid.
26.09.24 18:47:52 Internet connection cleared.
26.09.24 18:47:48 DSL not responding (no DSL synchronization).
26.09.24 10:25:05 The DSL data rate has been adapted. Further dynamic adaptations will be performed automatically (without specification).
26.09.24 10:09:09 IPv6 prefix obtained successfully. New prefix: ...
26.09.24 10:09:09 IPv6 internet connection established successfully. IP address: ...
26.09.24 10:09:08 Internet connection established successfully. IP address: 84...., DNS server: 195.... and 195...., gateway: 195...., broadband PoP: 195....
26.09.24 10:09:05 DSL is available (DSL synchronized with 105820/33031 kbit/s).
26.09.24 10:07:12 DSL synchronization starting (training).
26.09.24 10:06:58 Timeout during PPP negotiation.
26.09.24 10:06:57 IPv6 internet connection was cleared; prefix no longer valid.
26.09.24 10:06:57 Internet connection cleared.
26.09.24 10:06:53 DSL not responding (no DSL synchronization).
26.09.24 09:56:28 The DSL data rate has been adapted. Further dynamic adaptations will be performed automatically (without specification).
26.09.24 09:53:56 IPv6 prefix obtained successfully. New prefix: ...
26.09.24 09:53:56 IPv6 internet connection established successfully. IP address: ...
26.09.24 09:53:56 Internet connection established successfully. IP address: 84...., DNS server: 195.... and 195...., gateway: 195...., broadband PoP: 195....
26.09.24 09:53:53 DSL is available (DSL synchronized with 105701/33031 kbit/s).
26.09.24 09:52:00 DSL synchronization starting (training).
26.09.24 09:51:45 Timeout during PPP negotiation.
26.09.24 09:51:45 IPv6 internet connection was cleared; prefix no longer valid.
26.09.24 09:51:45 Internet connection cleared.
26.09.24 09:51:40 DSL not responding (no DSL synchronization).
22.09.24 23:51:55 IPv6 prefix obtained successfully. New prefix: ...
22.09.24 23:51:55 IPv6 internet connection established successfully. IP address: ...
22.09.24 23:51:54 Internet connection established successfully. IP address: 84...., DNS server: 195.... and 195...., gateway: 195...., broadband PoP: 195....
22.09.24 23:51:51 DSL is available (DSL synchronized with 105786/33031 kbit/s).
22.09.24 23:50:27 DSL synchronization starting (training).
22.09.24 23:49:45 Timeout during PPP negotiation.
22.09.24 23:49:45 IPv6 internet connection was cleared; prefix no longer valid.
22.09.24 23:49:45 Internet connection cleared.
22.09.24 23:49:40 DSL not responding (no DSL synchronization).
22.09.24 07:44:19 IPv6 prefix was updated successfully. New prefix: ...
21.09.24 14:08:33 The DSL data rate has been adapted. Further dynamic adaptations will be performed automatically (without specification).
21.09.24 07:44:22 IPv6 prefix obtained successfully. New prefix: ...
21.09.24 07:44:22 IPv6 internet connection established successfully. IP address: ...
21.09.24 07:44:21 Internet connection established successfully. IP address: 84...., DNS server: 195.... and 195...., gateway: 195...., broadband PoP: 195....
21.09.24 07:44:18 DSL is available (DSL synchronized with 105585/33031 kbit/s).
21.09.24 07:42:55 DSL synchronization starting (training).
21.09.24 07:42:38 Timeout during PPP negotiation.
21.09.24 07:42:37 IPv6 internet connection was cleared; prefix no longer valid.
21.09.24 07:42:37 Internet connection cleared.
21.09.24 07:42:33 DSL not responding (no DSL synchronization).
20.09.24 11:20:41 IPv6 prefix obtained successfully. New prefix: ...
20.09.24 11:20:41 IPv6 internet connection established successfully. IP address: ...
20.09.24 11:20:40 Internet connection established successfully. IP address: 84...., DNS server: 195.... and 195...., gateway: 195...., broadband PoP: 195....
20.09.24 11:20:35 Internet connection cleared.
20.09.24 11:20:35 IPv6 internet connection was cleared; prefix no longer valid.
19.09.24 18:35:08 IPv6 prefix obtained successfully. New prefix: ...
19.09.24 18:35:08 IPv6 internet connection established successfully. IP address: ...
19.09.24 18:35:07 Internet connection established successfully. IP address: 84...., DNS server: 195.... and 195...., gateway: 195...., broadband PoP: 195....
19.09.24 18:35:03 Internet connection cleared.
19.09.24 18:35:03 IPv6 internet connection was cleared; prefix no longer valid.
18.09.24 14:22:31 The DSL data rate has been adapted. Further dynamic adaptations will be performed automatically (without specification).
18.09.24 03:59:29 IPv6 prefix obtained successfully. New prefix: ...
18.09.24 03:59:29 IPv6 internet connection established successfully. IP address: ...
18.09.24 03:59:27 Internet connection established successfully. IP address: 84...., DNS server: 195.... and 195...., gateway: 195...., broadband PoP: 195....
18.09.24 03:59:24 DSL is available (DSL synchronized with 105859/33031 kbit/s).
18.09.24 03:57:29 DSL synchronization starting (training).
18.09.24 03:57:05 Timeout during PPP negotiation.
18.09.24 03:57:05 IPv6 internet connection was cleared; prefix no longer valid.
18.09.24 03:57:05 Internet connection cleared.
18.09.24 03:57:00 DSL not responding (no DSL synchronization).
15.09.24 19:45:49 The DSL data rate has been adapted. Further dynamic adaptations will be performed automatically (without specification).
15.09.24 18:53:09 IPv6 prefix obtained successfully. New prefix: ...
15.09.24 18:53:09 IPv6 internet connection established successfully. IP address: ...
15.09.24 18:53:08 Internet connection established successfully. IP address: 84...., DNS server: 195.... and 195...., gateway: 195...., broadband PoP: 195....
15.09.24 18:53:04 DSL is available (DSL synchronized with 105959/33031 kbit/s).
15.09.24 18:51:45 DSL synchronization starting (training).
15.09.24 18:51:28 Timeout during PPP negotiation.
15.09.24 18:51:28 IPv6 internet connection was cleared; prefix no longer valid.
15.09.24 18:51:28 Internet connection cleared.
15.09.24 18:51:23 DSL not responding (no DSL synchronization).
11.09.24 20:54:49 The DSL data rate has been adapted. Further dynamic adaptations will be performed automatically (without specification).
10.09.24 21:53:08 IPv6 prefix obtained successfully. New prefix: ...
10.09.24 21:53:08 IPv6 internet connection established successfully. IP address: ...
10.09.24 21:53:07 Internet connection established successfully. IP address: 84...., DNS server: 195.... and 195...., gateway: 195...., broadband PoP: 195....
10.09.24 21:53:04 DSL is available (DSL synchronized with 105740/33031 kbit/s).
10.09.24 21:51:43 DSL synchronization starting (training).
10.09.24 21:51:26 Timeout during PPP negotiation.
10.09.24 21:51:26 IPv6 internet connection was cleared; prefix no longer valid.
10.09.24 21:51:26 Internet connection cleared.
10.09.24 21:51:22 DSL not responding (no DSL synchronization).
10.09.24 19:30:37 IPv6 prefix was updated successfully. New prefix: ...
09.09.24 21:03:50 The DSL data rate has been adapted. Further dynamic adaptations will be performed automatically (without specification).
09.09.24 19:30:40 IPv6 prefix obtained successfully. New prefix: ...
09.09.24 19:30:40 IPv6 internet connection established successfully. IP address: ...
09.09.24 19:30:39 Internet connection established successfully. IP address: 84...., DNS server: 195.... and 195...., gateway: 195...., broadband PoP: 195....
09.09.24 19:30:35 DSL is available (DSL synchronized with 105528/33031 kbit/s).
09.09.24 19:29:08 DSL synchronization starting (training).

 

 

Hi @chadadavis, welkom bij onze community. 

De vraag is of dit aan de modem ligt of aan de verbinding zelf. Om dit snel uit te sluiten, heb je de mogelijkheid om tijdelijk de de Experiabox aan te sluiten? Je kunt je vraag ook in ons topic over een eigen router gebruiken. 

Huur jij de Fritz!Box bij ons? Dan maak je ook gebruik van de Service Plus Desk, een aparte desk die dit ook ondersteund. De desk is bereikbaar via 0800 0402. 

Je kan tussen 08.00 en 22.00 uur terecht bij KPN Service Plus. Dus de klantenservice is langer open voor je vragen. Meteen een KPN Service Plus medewerker aan de lijn? Bel met het nummer dat je als contactnummer hebt ingevuld in MijnKPN.


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