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E-mail account keeps getting blocked

  • February 9, 2022
  • 1 reactie
  • 204 keer bekeken
P
Nieuwkomer

My email address keeps getting blocked.  I’ve been asked to change my password to restart access to my emails.  It’s happened several times over the last two months.  What can I do to prevent this from happening again?

Beste antwoord door Denise van KPN

Hello and welcome, @Paul Dundas. You've probably been blocked by our Abuse Team. You can check if your IP has been blacklisted: KPN blacklist. Of course, we only block you when we have a good reason. This could be for a couple of reason. To find out why you've been blocked, I'd advise you to contact our Abuse Team at abuse@kpn.com. My colleagues can tell you more about the reason and how to prevent this in the future.

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1 reactie

Denise van KPN
Moderator
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  • Denise van KPN
  • Moderator
  • Antwoord
  • February 11, 2022

Hello and welcome, @Paul Dundas. You've probably been blocked by our Abuse Team. You can check if your IP has been blacklisted: KPN blacklist. Of course, we only block you when we have a good reason. This could be for a couple of reason. To find out why you've been blocked, I'd advise you to contact our Abuse Team at abuse@kpn.com. My colleagues can tell you more about the reason and how to prevent this in the future.

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