Hello!
I would like to cancel my subscription, wich seems to be only possible by phone.
BUT I do not speak dutch and I do not have a dutch phone number for the support to call me on.
What can I do in this situation?
Beantwoord
Cancellation issues: how do I contact KPN?
Beste antwoord door Alex van KPN
HI ​
Noordzee schreef:
If you are in the Netherlands, you can call 0800-0402.
If you are abroad: you can call +31 6 12001200
They speak English. Ask for a fellow worker. Keep on the line, don't hang up.
Open or you on working days between 8.00 and 18.00. Saturday 8.00 to 17.00.
Great to see that Noordzee has already helped. In addition to this: you can also submit the cancellation on our website if you didn't already.
+28Hello ​
If you are in the Netherlands, you can call 0800-0402.
If you are abroad: you can call +31 6 12001200
They speak English. Ask for a fellow worker. Keep on the line, don't hang up.
Open or you on working days between 8.00 and 18.00. Saturday 8.00 to 17.00.
They might speak english but the automatic robot that picks up the phone doesn’t.
Should I just keep pressing 1 until I connect to a person?
+28Yes, but tomorrow between 8.00 and 18.00 Dutch Time.
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+24HI ​
Noordzee schreef:
If you are in the Netherlands, you can call 0800-0402.
If you are abroad: you can call +31 6 12001200
They speak English. Ask for a fellow worker. Keep on the line, don't hang up.
Open or you on working days between 8.00 and 18.00. Saturday 8.00 to 17.00.
Great to see that Noordzee has already helped. In addition to this: you can also submit the cancellation on our website if you didn't already.
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