Change contract name

Hi ​@ACormier, welcome to our community! I can't help you with your specific case but I think my colleagues of the cancellations department should be able to look into this. Have you spoken to them yet? Do you get the error filling in the form or did your request get denied?

Hi Thomas,

I have tried calling multiple times but I don’t get an answer…

No error my internet at home was cancelled without issue but my mobile subscription has not - I know it is still in contract but I would like to settle the bill and disconnect from KPN.

Thanks

Andrea