Beantwoord

How to end my KPN subscription?

Forum|Forum|3 years ago
December 22, 2021
4 reacties
155 keer bekeken

buliatt
Deelnemer

I would like to end my KPN subscription. Contract end date was -18.08.2021 and renews month after month, i supposed. I want to avoid more costs and end the contract definitively. How can I do these?

Beste antwoord door RBxx

Hi @buliatt

After the fixed contract period of 1 or 2 years, the subscription continues as a contract for an indefinite period with a notice period of 1 month. You can end it by calling KPN via the toll-free number 0800-0402 on working days from 8 a.m. to 8 p.m.

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

+23

RBxx
Superuser
Antwoord
Forum|Forum|3 years ago
December 22, 2021

Hi @buliatt

After the fixed contract period of 1 or 2 years, the subscription continues as a contract for an indefinite period with a notice period of 1 month. You can end it by calling KPN via the toll-free number 0800-0402 on working days from 8 a.m. to 8 p.m.

Like

B

buliatt
Auteur
Deelnemer
Forum|Forum|3 years ago
January 5, 2022

Thank you, for your answer, but I cannot get through to this number. I think the problem is that i am abroad. Can I end contract in a different way?

Like

+23

RBxx
Superuser
Forum|Forum|3 years ago
January 5, 2022

Hi @buliatt

This number only works in the Netherlands. You can use the chat to reach KPN from abroad.

Go to https://www.kpn.com/service.htm , select “Administratie” and then “Ik heb een andere vraag of wil graag contact”. You’ll find the “Naar chat” button lower on the page.