Skip to main content
Beantwoord

I have not received my package despite it's status says "delivered"

  • August 22, 2024
  • 1 reactie
  • 27 keer bekeken
H
Nieuwkomer

I have received an email informing me of the delivery of a package by KPN, If I want to track this package, it tells me that its status is delivered.  but i have not received anything at home.

Beste antwoord door Alex van KPN

Hi @Hotoly, welcome.

Which package are you referring to? A new phone or maybe some home equipment?

Feel free to give us a call, a colleague can look into it specifically. Our toll-free number is 0800 0402. We are available Monday to Friday from 8:00 AM to 6:00 PM and Saturday from 8:00 AM to 5:00 PM.

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

1 reactie

Alex van KPN
Moderator
Forum|alt.badge.img+26
  • Alex van KPN
  • Moderator
  • Antwoord
  • August 23, 2024

Hi @Hotoly, welcome.

Which package are you referring to? A new phone or maybe some home equipment?

Feel free to give us a call, a colleague can look into it specifically. Our toll-free number is 0800 0402. We are available Monday to Friday from 8:00 AM to 6:00 PM and Saturday from 8:00 AM to 5:00 PM.

De Kennisbank

Heb je vragen over diensten, producten of wil je weten hoe je modeminstellingen verandert? Vind het antwoord op de meest gestelde vragen in onze Kennisbank

...

Community voorwaardenAccessibility statement